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One desk answers part inquiries, order status and claims. Use the channel that suits you; the answer is the same.

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Sales desksales@oversea.zydmall.com
Orders & claimssupport@oversea.zydmall.com
Telephone+86 574 8700 2266
Mobile / WhatsApp+86 138 5740 2266
WeChatzydmall-oversea
Opening hoursMon-Sat 08:30-19:30 (CST, UTC+8). European desk: 14:00-22:00 CST.
Address4105 Industrial Tech Park, 1188 Jingshui Road, Jiangbei District, Ningbo 315033, Zhejiang, China

Outside these hours, order and shipping notifications are sent to e-mail and WeChat service messages as usual.